My FairfieldCA

Service Requests: My FairfieldCA App

CivicMic works with the City of Fairfield (the "City") to facilitate community outreach and public engagement opportunities for the City’s Landscaping and Lighting Maintenance Districts (“LLMDs”). To further promote community participation and collaboration, CivicMic shares about My FairfieldCA, another avenue through which community members could correspond with the City regarding issues.

The purpose of My FairfieldCA is to make it easy for residents to send questions, concerns, and feedback directly to Fairfield City Staff.

How to Access and Use My FairfieldCA

There are two ways to access and report issues on My FairfieldCA. You can access it from your browser or download the mobile app.

From Your Browser:

  1. Click the following link or put this address in your browser https://www.fairfield.ca.gov/services/e-services/service-request?locale=en.
  2. Sign up and choose an issue you would like to report from the list of issues or search your issue in the "search" box.

3. Put the address of the area you would like to report and any other applicable information in the designated fields and click "Submit". You will be able to track the progress of your request by signing back into your account.

From My FairfieldCA App:

  1. Go to the App Store or the Google Play Store and download the My FairfieldCA app.
  2. Sign into the app and choose an issue you would like to report.

3. Choose the location of the issue that you would like to report by typing in the address or putting a point on the map. When you are done click the check mark to move on to the next step.

4. Add a description and/or a photo of the issue and click "Submit". You can track the progress of your request through the app portal.

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